Privacy Policy

We collect: contact details (name, email, phone), project details (dates, locations, creative brief), and technical data (IP address, device/browser metadata, cookies, and localStorage identifiers).

We do not collect payment card details on this website. If payment is needed, it is processed by third‑party providers who present their own privacy notices.

• Optional content you send us (references, inspiration images, comments).
• Consent choices (cookie preferences, marketing opt‑in).
• Log data for security and fraud prevention.

Source: directly from you, or automatically via our site when you use it.

We use personal information to respond to inquiries, provide services, personalize communications (with consent where required), improve site performance, ensure security, and comply with Canadian law.

• Service delivery and customer support.
• Quality assurance and analytics (only with your cookie preferences).
• Legal obligations (e.g., tax records, safety, fraud prevention).

Legal bases under PIPEDA: knowledge and consent, legitimate business purposes, and statutory requirements.

We do not sell personal data. Limited sharing with service providers occurs under confidentiality and only as necessary to operate our business (e.g., web hosting, email delivery, secure file transfer).

We may also share information if required by law or to protect the rights, safety, and security of our clients and systems.

Cross‑border transfers: if a provider stores data outside Canada, we require comparable protections and inform you of potential local access by foreign authorities.

Contact messages are stored for up to 24 months unless you request deletion earlier, subject to legal obligations. Project records are kept for up to 7 years for business and tax purposes.

• Essential cookies: 6–12 months.
• Analytics cookies/localStorage (if enabled): up to 13 months.
• Security logs: 12 months.

When retention expires, we securely delete or anonymize data.

You may request access to your personal information, correction, deletion, and withdrawal of consent as applicable under PIPEDA. We respond within 30 days unless an extension is permitted by law.

Contact our Privacy Lead: hello@veonary.pro • +1 647-384-9210

If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada.

We apply reasonable physical, organizational, and technical safeguards to protect personal information. Measures include encryption in transit, least‑privilege access, auditing, and regular review of vendor security.

No method of transmission or storage is 100% secure. We encourage strong, unique passwords and secure networks when sharing files.

We may update this policy to reflect changes in our practices or legal requirements. Material updates will be posted here with a new effective date. Continued use of our site after changes indicates acceptance.